
{"id":145,"date":"2003-07-06T12:00:00","date_gmt":"2003-07-06T12:00:00","guid":{"rendered":"http:\/\/opendna.com\/?p=145"},"modified":"2003-07-06T12:00:00","modified_gmt":"2003-07-06T12:00:00","slug":"dear-albertsons","status":"publish","type":"post","link":"https:\/\/opendna.com\/blog\/2003\/07\/06\/dear-albertsons\/","title":{"rendered":"Dear Albertsons,"},"content":{"rendered":"<p>I write you with two requests: one for new products and one for relocating<br \/>\nsome products. My local store is in San *******, California.<\/p>\n<\/p>\n<p>First, please stock more brands and sizes of regular yogurt. I don&#8217;t mean<br \/>\nthe low fat, no fat, lite yogurt. I don&#8217;t care if it has fruit at the<br \/>\nbottom, is pre-stirred or has a cream top. I just want good, old<br \/>\nfashioned, full fat yogurt. As far as I can tell you stock one size of one<br \/>\nbrand of plain yogurt: a two pound tub of PAVEL&#8217;S yogurt. Could you<br \/>\nintroduce a 1\/2 pound size, please? There&#8217;s something about the word<br \/>\n&#8220;lite&#8221; that gives me the willies.\n<\/p>\n<\/p>\n<p>\nSecond, would someone please slap the number-crunching crack addict who<br \/>\ndecided where to locate the condoms? Currently they are found between the<br \/>\nhair dye and female sanitary napkins, across from the tampons and baby<br \/>\ndiapers. Maybe you&#8217;ve got some twisted moralist on staff somewhere who<br \/>\nthinks the purchase of condoms should be linked with a reminder of the<br \/>\nconsequences and biology involved in sexual intercourse. You&#8217;re sending<br \/>\ntwo messages by this placement: (1) only women buy condoms, and (2) men<br \/>\ndon&#8217;t want to use them. Both of these messages are dangerous and totally<br \/>\nuntrue.<\/p>\n<p>\nJust tonight I saw a young man wonder confused between isles of health<br \/>\nsupplies and medicines convinced he had somehow overlooked the<br \/>\nprophylactics. I recognized his hunt because I had have gone on the same<br \/>\nhunt. The last time I checked it was men who wore condoms. What man is<br \/>\ngoing to think &#8220;I&#8217;m going to put something on my penis. I should look in<br \/>\nthe Feminine Hygiene isle!&#8221; It&#8217;s not going to  happen.  He&#8217;ll look near the<br \/>\nrazors. He&#8217;ll look near the toothpaste. He&#8217;ll look at the pharmacy and<br \/>\nnear the cigarettes and the check-out isle. But he&#8217;s as likely to find<br \/>\nthem in the Feminine Hygiene isle as next to the Kool-Aid in the Candy<br \/>\nisle.<\/p>\n<p>\nPlease do something about this. It&#8217;s just wrong. Sick and wrong.<\/p>\n<p>\nOther than that, I enjoy shopping at your stores. Keep up the good work!<\/p>\n<p>\nBest Regards,<\/p>\n<p><i>*** UPDATE ***<\/p>\n<p>\nI got an couple responses from to the above letter. By request, the<br \/>\nresponses:<\/i><\/p>\n<blockquote><p>\nFrom: ABSFeedback@[SNIP!]<\/p>\n<p>Sent: Monday, July 07, 2003 1:08 AM<\/p>\n<p>To: jay(a)OpenDNA.com<\/p>\n<p>Subject: RE: New Product + Relocate Product<\/p>\n<\/blockquote>\n<p>Dear &#8230;,\n<\/p>\n<\/p>\n<p>\nThank you for contacting us with a request for more brands and sizes of<br \/>\nregular yogurt and regarding misleading placement of condoms at your local<br \/>\nAlbertsons. We do apologize for the experience you have encountered.<br \/>\nAlbertsons takes these issues, such as you expressed, seriously, and<br \/>\nkeeping you as our customer is important to us. We have recorded this<br \/>\ninformation and forwarded it to our Store Director for review. You will be<br \/>\ncontacted within twenty-four hours. Your reference number is 500289767.<\/p>\n<p>\nSincerely,<\/p>\n<p>\nABS Web Administrator<\/p>\n<p>Alexander<\/p>\n<p>\n&#8212;&#8212;-Original Message&#8212;&#8212;-<br \/>\nFrom: &#8230; <\/p>\n<p>Sent: Sunday, July 06, 2003 6:38 PM <\/p>\n<p>To: &#8230; <\/p>\n<p>Subject: New Product + Relocate Product <\/p>\n<p>[SNIP!] <\/p>\n<p>\nOriginal Message:    Sunday,    July 06, 2003 6:38 PM<br \/>\nFirst Reply:               Monday,   July 07, 2003 1:08 AM<br \/>\nSecond Reply:          Tuesday,  July 08, 2003 4:06 PM<\/p>\n<blockquote><p>From: [SNIP!]@albertsons.com <\/p>\n<p>Sent: Tuesday, July 08, 2003 4:06 PM <\/p>\n<p>To: jay(a)opendna.com <\/p>\n<p>Cc: [SNIP!]@albertsons.com <\/p>\n<p>Subject: service issues<\/p>\n<\/blockquote>\n<p>Mr. [&#8230;],<\/p>\n<\/p>\n<p>Thank you for your feedback in regards to my store. I want you to know<br \/>\nthat I will address these issues with our Marketing department and I will<br \/>\nmake every effort to improve this situation. I will contact the supplier<br \/>\nfor PAVEL&#8217;yogurt and if they make an 8oz size I will bring it immediately.<br \/>\nI also found another label (BROWN COW) that makes an 8oz regular yogurt<br \/>\nand we should receive this product by 7-10-03.<\/p>\n<\/p>\n<p>Once again thank you for comments I look forward to getting it<br \/>\ncorrected.<\/p>\n<\/p>\n<p>Sincerely,<\/p>\n<p>Joe [SNIP!]<\/p>\n<p>Store Director<\/p>\n<p>650-[SNIP!]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I write you with two requests: one for new products and one for relocating some products. My local store is in San *******, California. First, please stock more brands and sizes of regular yogurt. I don&#8217;t mean the low fat, no fat, lite yogurt. I don&#8217;t care if it has [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"webmentions_disabled_pings":false,"webmentions_disabled":false,"activitypub_content_warning":"","activitypub_content_visibility":"","activitypub_max_image_attachments":3,"activitypub_interaction_policy_quote":"anyone","activitypub_status":"","footnotes":""},"categories":[26],"tags":[27],"class_list":["post-145","post","type-post","status-publish","format-standard","hentry","category-the-long-wander","tag-travel"],"_links":{"self":[{"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/posts\/145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/comments?post=145"}],"version-history":[{"count":0,"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/posts\/145\/revisions"}],"wp:attachment":[{"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/media?parent=145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/categories?post=145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/opendna.com\/blog\/wp-json\/wp\/v2\/tags?post=145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}